Shipping policy

We aim to ship your order as quickly and safely as possible.

All orders are processed within 1–2 business days. You'll receive a tracking number via email once your order has been dispatched.

NEW ZEALAND SHIPPING

We offer a flat rate of $10 NZD for all orders within New Zealand. Orders are shipped using NZ Post Couriers and include tracking.

INTERNATIONAL SHIPPING

We offer a flat rate of $20 NZD for worldwide shipping outside of New Zealand. Delivery usually takes 7–14 business days, depending on your location.

CUSTOMS AND DUTIES

For any orders shipped to an address outside of New Zealand the customer is the importer of record and will be responsible for all customs import duties and any local sales tax charges. These charges vary in each country and are outside of Moldavite NZ´s control. Contact your local customs office for more information on what import duties or sales taxes may be imposed.

If you have any questions about shipping, feel free to contact us: info@moldavite.co.nz